I’ve been using various tools as part of my listening strategy on Twitter for a long time now. Few tools have impressed me as much as inboxQ.
The value of identifying the connections in the social graph has not been lost on the Facebook team. They want to control the social graph. They’ve been mapping our conversations without the limitations of their API all along and have created “an index for each relationship.” And they are now ready to tell us who our friends really are.
Formulists is something I wish I had thought of. “Formulists is a list creation and management tool that allows users to effortlessly generate dynamic and personalized Twitter lists that continuously self-update.”
“Are You Ready For Social Media: Preparing Your Teams To Listen, Engage Measure & Adapt” is a 40 minute video of the panel discussion with Bert Dumars, Seth Miller and Peter Fasano. The goal of the panel was to have a fairly high level conversation focused on what’s required to prepare an organization for social media, with a heavy emphasis on listening; how to listen, what to listen for, and what to do with what you hear.