Posts Tagged ‘Twitter’

My Y2K Story Would Be Better With A Few Photos

December 30th, 2009 - Jeff Turner

Share your Y2K story” jumped out at me as I panned through one of my Twitter lists this morning. Jeremiah Owyang wrote a great post asking his readers to share their personal memories of the Y2K scare. Ten years later, I remember it like it was yesterday.

At that time I was CEO of a company called AdOut.  AdOut was responsible for 100% of the ads created by the Los Angeles Times, LA Daily News, and the Torrance Daily Breeze. Thousands of ads per night were created by our dedicated team of graphic designers. And those three newspapers depended on us, exclusively, to meet their deadlines each and every day. It was a truly a nightly miracle.

So, although we were running a 100% Macintosh office and had no worries at all about our systems being impacted by Y2K, the newspapers were very concerned about the power company and required that we rent a LARGE generator to kick in when the lights went out at 12:01 am on January 1, 2000. Of course, that never happened. And, truth be told, none of us at AdOut ever thought it would.

Insert Nostalgic Y2K Photos Here

So, we laughed about it at our offices. We all took photos  by the generator, which was the size of a semi truck. I’m sure I have those photos stored somewhere, but I’m not about to try to find them this morning. And that’s what strikes me most about what has transpired in the last 10 years.

If Flickr, Facebook, Twitter and YouTube had existed in 1999, I’d have those photos available for this post right now. I’d know exactly where to find them. This post would be filled with images, and embedded videos. The story would contain links to tweets that illustrated perfectly how silly we all were. We could laugh as we read the archived posts from the onslaught of Y2K consultants that surfaced in the months leading up the the new millenium. This post would be so much better if the social media tools available to us now were available to us then.

Boy has the world has changed in ten years.

Twext.me Now Uses OAUTH To Access Twitter Accounts

December 2nd, 2009 - Jeff Turner

When we first launched Twext.me, Twitter was in the early stages of their OAUTH launch. There were a few hitches when we made our first attempts to initiate, so we decided to simply require users to input their Twitter username and password.

The recent surge in Twitter spam has people feeling sketchy about giving anyone their password, so we decided to go ahead and implement this more secure way of accessing your Twitter account. We will never see your password.  This is a good thing.

Convert your existing Twitter accounts inside Twext.me

You may convert your existing Twitter accounts by logging into Twext.me and clicking on the “Manage Twitter Accounts” tab. This will take you to a page that will look like this:

reauthorizetwitter

Click on Re-Authorize with Twitter. You will then be taken to twitter to give Twext.me authorization to access your data. We use this access to get a better look at the data inside your account. We will never send any messages out via your account. Ever. The authorization on the Twitter side will look like this:

twitteroauth

When you set up a new account, the process is similar, but the page will look slightly different. The username field is required so we can help you easily keep track of multiple Twitter accounts, should you choose to do so.

authorizetwitter

Many have requested this in the past, so we’re happy it’s now live. Hopefully this will encourage more to use this free service. And remember, if you want your text messages to come via standard SMS, once you’ve set up your accounts, just text TWEXTME to 41411.

The Lure Of The Shiny Object

November 25th, 2009 - Jeff Turner

The Lure Of The Shiny ObjectSome very well meaning, very smart people are being distracted by the lure of shiny objects. And they are distracting others in the process.

The sexiness of the social media space and the desire to see an immediate return on the time investment required to access it, has created an atmosphere ripe for solutions to problems that don’t really exist.  Example: Tweetlister.

Tweetlister launched in May of 2009. It allows the “tweeting” of real estate listings into a user’s Twitter stream. It gives real estate agents the ability to “post and re-use as many listings as you want.”

Funny, I thought Twitter already gave them that ability.

My first response, six months ago, came in the form of a tweet. I said, “Here’s an example of a solution in search of a problem if I’ve ever seen one.” And this was all I intended to write about it. Besides, Nicole Nicolay had already done a good job of exposing the shiny object.

But it didn’t go away. This private twitter conversation, a few weeks later,  should have given me a clue that this would be a very distracting shiny object. It was sent to me by an extremely bright executive from one of the largest real estate companies in America.

Them: “Good concept – I definitely see this tool being abused.”

Me: Why is it a good concept? Why would you want to push people to yet another 3rd party listing site? Why not your own?”

Them: “That was a duh moment when I read your response. I’m a twitter newbie. Still learning & having fun. Thanks for the schooling.”

That wasn’t schooling. I didn’t teach them anything they didn’t know already. I just wasn’t distracted by the shiny object and simply asked a few questions to make sure there was something worth biting on the hook. But several very smart people, people I resprect and also call friends, did bite. And then they told their friends to bite. They’re still biting.

I posed the following question on the post linked above; “Your listings are probably already on your site or your blog. If you really want to automate, you could use Tweetlater (or Hootsuite or Objective Marketer or CoTweet) and set up a similar kind of schedule. Then the links would come straight to you. This just gets in the way, IMHO.” Agents could be leading buyers to their site and to their IDX search, but instead they are tweeting away and leading them to a search site they have no control over, one that is not a destination search site and one that could easily lead the buyer to another agent. And they are paying $9.95 a month for that right. I still don’t get it.

I’ve been thinking about this for six months. Why do smart people spend so much time leading people away from the sites they own? Why aren’t people employing a more focused hub and spoke approach to how they use social media? Why aren’t brokers providing more intelligent tools to help their agents?

That thinking has lead me in several directions, one of them being how the real estate virtual tour business works and how we do things at Real Estate Shows. The result of my thinking? Real Estate Shows needs to get out of the middle of the real estate transaction to the greatest extent possible. When consumers search on sites like Trulia and Zillow and Realtor.com, if they click on a link to a virtual tour, it should lead to a site owned by the real estate agent, not to yet another third party site.

How do we do that? I have a few ideas, but this post is already too long. The answer lies in being more intelligent with how our links work and becoming invisible to the consumer. More to come.

Screenr Will Be A Great Customer Service Tool

August 19th, 2009 - Jeff Turner

I have delayed launching a real Twitter account for Real Estate Shows for a long time.

We want to have the Twitter account be relevant and beneficial to our customers. Brad Coy sent me a DM this morning that included a link to a new Screencasting site that is built around sharing via Twitter and I think it will become an important part of how we eventually use our company Twitter account.

Screenr is the name of the service and it does one thing very well and very simply. It records what you’re doing on your computer screen and saves it to be shared via Twitter. Here is an example below:

As you can see, the quality is excellent. It works on both a PC and a Mac and can be viewed on iPhones. Additionally, you can download the resulting MP4 file and with the click of a button, share on YouTube as well. With very little training, our customer service staff will be able to publicly address customer service questions with simple demonstrations and share them with all of our clients via Twitter.

I like it.

Twext.me Has A New “True” SMS Option

June 11th, 2009 - Jeff Turner

If you’ve been with Twext.me from the beginning, you know that we’ve been using the various mobile carrier email-to-text options to deliver your Twitter mentions vis SMS. This worked fine, but most of the carriers generated a unique short code for each notification we sent. This resulted in each message looking as if it were coming from a unique sorce, like this:

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If you recieved a lot of mentions, the Twext.me updates would dominate your text message screen and require you to delete each one individually. This was annoying at best.

Many of the newest smart phones “thread”  SMS messages that come in under one SMS short code. But getting a short code for Twext.me would have been cost prohibitive. And since this is a free service… that wasn’t an option.

Enter TextMarks.com.

Yesterday we used the TextMarks.com api and can now offer a standard SMS option without going through email. This will allow smart phones to thread the Twext.me updates, like this:

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All of the individual Twext.me updates will be shown under the single 41411 short code and can be easily cleared if needed. This method requires one additional step in the sign up process.

To take advantage of this option, you must send TWEXTME to 41411 to initiate your subscription. This gives us permission to send SMS to your phone. Once you’ve done that, you’re ready to go.

Personally, I had switched from individual messages sent via SMS to a summary message being sent to me on Twitter via DM. With this new option, I have switched back to the individual SMS messages and it works like a charm. Of course, for this to remain free, we all have to put up with the advertising messages, but we think the threading ability is worth it.

Let us know your thoughts.

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@bkmcae Explains Twext.me

May 1st, 2009 - Jeff Turner

Ben was the reason we created Twext.me, so it was great to see him take the reins and create this quick video to explain why we did.

Twext.me demo from Ben Martin on Vimeo.

Make It Easy For Friends To Share Your Message On Twitter

April 22nd, 2009 - Jeff Turner

Last week I received a direct message on Twitter from Matt Stigliano, aka @rerockstar. He was writing a post about Mothers Fighting For Others and wanted to automatically place specific text into his readers’ Twitter status window to help spread the word about the cause.

He asked if I knew how to create that kind of link and I said I did, but that it would take more than 140 characters to explain. So, he sent me the text he wanted and I created the link for him. You can see how he used it on the link to “@realhughjackman” near the end of Matt’s post about MFFO.

In making the link, it occurred to me that there should be an easy way for anyone to do this.

So, today I passed the objectives on to Steve, gave him some links to a couple of API’s, and he built a simple tool that allows you to quickly and easily create a status update URL for Twitter. How simple is it? In the form window on the page, just type in the message you want OTHERS to send via Twitter, then hit submit. We then generate a TinyURL link that you can use in blog posts, or simply include in a tweet or direct message. You can use it anywhere you can place a link.

If your reader is logged into Twitter, clicking on the TinyURL link will automatically place your words into their Twitter status update window. They can then review the message and hit send. It makes it easy for someone to help you spread your message and gives you more control over that message.

Shortly after we created the tool, I used it to try to get the attention of Hugh Jackman again. This time via a Facebook. As you can see in the image below, I placed this URL – http://tinyurl.com/cw7o5j - in my Facebook status window.

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Because it was so simple to do – click on a link, hit send – the single status message created a slew of updates on Twitter. Each update contained the exact message we wanted delivered to Hugh. Real people sending a real message.

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The easier it is for your readers to do something for you, the more likely they are to do it. Create a status update URL and your readers will be more likely to help you spread your message.

Would you like to give it a try? Click here to create your own status update URL for Twitter.

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Twext.me Updates – SMS Alert Options, Pausing

April 20th, 2009 - Jeff Turner

That didn’t take long. One weekend of live testing was all it took to figure out that some changes needed to be made if “power users” were going to find any benefit to the Twext.me service.  Ben Martin and Derek Massey both sent in their requests for updates. Ben requested that we use the Twitter screen names in the notifications, instead of real names. So we made that change. I agree, when I’m in Twitter mode, I recognize people’s Twitter handles more easily than I do their names.

Derek suggested that we provide an option to only track true replies, instead of an static default to a universal mention. So, we’ve added that capability. This will be presented when you set up a new Twitter account or when you’re editing an existing Twitter account. Each Twitter account your tracking can be set differently. The default setting is for both “true replies” and “mentions” to be tracked. See below.

smsoptions

You’ll notice that there is also an option to have the alerts sent in “digest” form. This is an option I requested because I often have many mentions in a short period of time. The individual alerts was simply annoying. I have set my updates to come to me in digest form. A digest alert tells you how many mentions you received and who mentioned you. It will look something like this:

digestsms

Finally, you can now “pause” you alerts with a simple direct message (DM) to Twextme. What was as annoying as the number of updates, was getting updates while I was sitting at my computer actively engaged with Twitter. So, to pause the alerts, simply send a DM to Twextme with the word “off.” Turn turn updates back on, send a DM to Twextme with the word “on.” (no quotation marks)

We have a few more changes coming tomorrow. Let us know your thoughts.

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Twext.me – Twitter Mentions To SMS Text

April 17th, 2009 - Jeff Turner

Today we launched Twext.me to an extremely limited group of testers.

twextme_logo300

Ben Martin, the Zen Master of Association Social Networking, approached me a few weeks ago about a need he was filling with a mashup of several different online services. The need was simple. Ben wanted to be notified via SMS Text message anytime there was a mention of @bkmcae on Twitter. Since this is a seemingly logical function not supported on Twitter, I was surprised something like this didn’t exist in the wild. After some research, we determined there was really only one service similar, Tweettrak. The difference, Tweettrack sends your notice via direct message to your twitter account.

As a heavy user of Twitter, I know having mentions sent to me via direct message is not an optimal solution. I want my private direct messages to be distinct from my mentions. So, on Wednesday, April 15 we began to build Twext.me and two days later we have it up for testing.

I’ve had it running since this afternoon and I can already tell some major changes are going to be required to make this a service that heaver twitter users might find valueable. My phone was bombarded by text messages today. I did a quick look and in the last 24 hours, Ben has had 42 mentions on Twitter. In that same time period, I ( @respres ) have 90 mentions. I haven’t talked to Ben yet, but each mention coming in as an individual SMS Text was a bit overwhelming for me. So, right off the bat, we have a few changes to make.

Here are two things we’ll need to do pretty quick:

  • A pause button. Twext.me needs a pause button or a way to schedule when you want the updates to occur. For example, I don’t want to get updates while I’m at my computer and able to engage directly with Twitter.
  • A digest option. If 6 people retweet the same information, I don’t need six differnt text messages. Even if the information is different, I’m really only looking for an alert that indicates that I should go take a look.

I know the service will be a lot more valuable to me when those two items are incorporated into the site. Stay tuned. More to come.

Tweetie – My New Favorite iPhone Twitter App

November 27th, 2008 - Jeff Turner

I hate saying the name, but I love using Tweetie. Tweetie is a recent addition to the slew of Twitter applications available on the iPhone.

I’ve tried every Twitter application on the iPhone, including the favorites Twinkle, Twitterific, and Twittelator. I’ve even tried Tweetsville, TwitterFon and GPSTwit and fired off photos with Twitfire. But in the end, I always ended up coming back to Hahlo, a web-based Twitter client built specifically for the iPhone.

Why? Simplicity and the ability to separate “replies” from “direct messages.” I wish it were more complicated than that. It’s not. I don’t want my direct messages mixed in with my replies and I certainly don’t want them mixed into my friend stream, indicated only by color. I want to choose easily whether to reply in public or private and I want to be certain that choice is honored. Hahlo did all of that for me. Tweetsville does it as well, but doesn’t allow me to access replies on the main screen. And… the one feature that was missing from Hahlo, was the ability to retweet, to easily repost something interesting.

Tweetie gives me all of that and more.

It is has now replaced Hahlo on my main iPhone toolbar. Tweetie allows me to set up multiple Twitter accounts, as you can see below. That’s helpful. My only “complaint” is that they’ve gone overboard on the text bubbles. I’d like to see more tweets on screen at one time and the graphics are taking up too much space.

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That said, the fact that “Tweets,” “Replies,” and “Messages” are easily accessef from the main menu was the first clue that I was going to like this app. And when I choose to reply, the option buttons are large and easy to hit accurately. I can’t tell you how frustrating the small icons on most of the iPhone apps are to hit accurately.

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The ability to copy and paste links was an unexpected bonus! When you access a link in a tweet, it opens inside the Tweetie browser.

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The icon on the lower left then gives you the ability to either open the link in Safari or “post the link,” which copies a shortened URL into a new tweet. Sweet.

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Ahh, but there’s more. Easy access to Twitter Search features and trends. And a quick way to search for tweets directed at me, but not directly at me, via the “Search @ResPres” button.

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In addition, Tweetie allows me to save drafts and easily follow and favorite right from the app. Simply put, this is finally a Twitter iPhone App I can recommend. Now, if only Twitter would take the limits off the API. The reason I keep resorting to Search.Twitter.com, even on the iPhone, is this:

But I know it’s not Tweetie’s fault. So, my first click is on Tweetie now. If that fails, then my saved Twitter Search icons are my fallback plan. :)

TweetGrid – A Quick Tutorial

November 27th, 2008 - Jeff Turner

If anything qualifies as sane technology, TweetGrid does. And since I finished this quick video, upon my request, @JazzyChad has added a “ReTweet” feature that will come in very, very handy. :)


TweetGrid – A Quick “How To” from respres on Vimeo.

Tweet Your Google Calendar

November 9th, 2007 - Jeff Turner

Twittercal — tweet your google calendar : : "What is Twittercal? It's a free service that connects your Twitter account to your Google Calendar. Add events in a snap from your favorite Twitter client. Follow the 5 steps procedure to get started." This is old news, but I just have to comment.

If you're a Twitterholic, which is the only kind of person I can see using this, do you even have time for appointments? If you do and you are, for everything to work, Twittercal requires you to give it access to your Google Calendar account. You can deny access to your calendar anytime if you aren't impressed with the service.