Liquid Web Plugin Reporter

Liquid Web delivers purpose-built hosting for mission critical sites, stores, and apps. Their robust Managed WordPress Hosting has raised the bar industry-wide and their high-performance Managed WooCommerce Platform has created a whole new hosting category designed especially for store owners and their unique needs.

As a managed hosting company, WordPress customers expect Liquid Web to know about problems early, handle them quickly, and present solutions as fast as possible. The problem is that every customer site at Liquid Web runs inside a virtual private server. While this is great for the customer and even better for performance, it makes it difficult for the company to quickly address a problem or vulnerability with a specific plugin.

For example, if there is a malware issue with a specific plugin, Liquid Web needs to know how widespread the problem is and what customers it affects, which is exactly why Liquid Web hired Zeek.

Zeek designed and built Plugin Reporter, a custom internal Saas solution that gives Liquid Web the ability to identify the information needed to determine the best next step and provide solutions for its customers with just a couple clicks.