Are you our perfect customer?
For more than twenty years, we’ve been doing digital work and we’ve noticed that we work best with a certain kind of customer. See if this sounds like you:
- want to speed up their internal projects
- need mobile, SaaS, and website expertise
- want partners that come alongside internal efforts
- want strategic advice about their projects
Does That Sound Like You?
If that sounds like you, then you may also have this in common with many of our existing or past customers who have enjoyed working with us:
- have clarity about their business objectives
- are prepared to do some work of their own
- are experts in their field, knowing we are too
- have a clear sense of their budget
We Work a Bit Differently Than Other Digital Agencies
One of the things we want to get clear about upfront is the fact that we work a bit differently than many other digital agencies. Here’s a quick rundown on how we’re different.
We Make Sure You Own Your Code The Whole Time We're Working On It.
We don’t hold your code ransom until we get the last payment. The code is placed in an online repository that you can access and manage as easily as we can. Our goal is to collaborate with you as a partner, not as a hostage taker.
We start with a fixed fee and then move to hourly billing (by week).
We know a lot of agencies work either on fixed fee projects or on projects using a time and materials approach. Our approach is a hybrid. We do a fixed fee discovery project followed by a time and materials contract going forward. This allows you to change priorities mid-project, which others often don’t allow. Again, it’s what a partner would do.
We put your projects on hold if you go silent for two weeks.
We treat you like a partner, but we want to be treated that way as well. We understand things come up. But if our customers go two weeks without responding to us, we take that as a sign that the project has shifted priorities and we take it off our active queue. This means we’ll have to kick things off again, and find the right time in our schedules, to get working on it. It’s reasonable and we hope you understand.
We use change orders, but our driving dynamic is common sense.
We know that mid-project you may discover that you need us to change what we’re doing. We’re ok with that, and often expect it. That won’t necessarily require a change order, if we can all agree on what it means on the overall impact of a project. But in all things, our focus is to be partner. It’s what reasonable people do.
One of the situations we often see with prospects and clients alike, is their need for technical help long before the start of a project. They need help scoping an effort. They need help evaluating a concept. They need help determining if their project makes sense, of if they should think about things differently. We provide that as a service.
When our clients can’t get the IT attention they need internally, Zeek has demonstrated an ability to be an extension of the organization’s technical resources in order to develop mobile or desktop applications. The result has been a custom-tailored application that comes to market far sooner than had our clients waited for their internal staff to work on it.
Web Application Development
Zeek is the market leader in Southern California for building web sites and applications. Particularly when it comes to WordPress and using WordPress as a platform for additional web-based applications, Zeek has built best-in-class solutions in a variety of industries. We also help our clients with any of their eCommerce needs – from getting a store online to helping it scale to integrating it with a mobile solution.
Whether it’s Salesforce or a social media network, Zeek’s engineers have proven expertise in leveraging a platform’s API to deliver features for our clients. We’ve pulled data in from one platform, only to transform it and deliver it to another. We’ve also triggered business rules after receiving data in order to transform it before moving it into another system.
Mobile Application Development
We’ve built both Android and Apple iOS mobile applications, though our specialty is iOS. Zeek has worked with a variety of mobile frameworks to accelerate speed to market, including the leading player in the market, Axway’s Appcelerator.
Bringing It All Together
The reality is that the future of business enablement, from a technology perspective, is not just one of the above competencies. It’s what happens when you bring them all together. Zeek specializes in building business solutions that connect mobile apps to web applications to internal corporate systems.